POLICIES & GUIDELINES

Appointments
Appointments are required for spa services and classes, but walk-ins are also welcome, and we will do our best to accommodate you. To secure your appointment, a credit card number is required at the time of booking. For spa therapies, please arrive 10 minutes prior to your appointment to take a shower, relax, enjoy a complimentary cup of tea or calm your soul. For the safety of all guests attending dance or yoga classes, late entries will not be allowed into class after 10 minutes have passed.

Attire
Robes and slippers are provided for your spa service. Undergarments are optional during the treatments. For dance classes, socks are required, and we recommend yoga or loose-fitted clothing for Body Enlightening and Table ThaiTM therapies.

Cancellations
We request that you notify us of cancellations 4 hours prior to your class or spa appointment to avoid 50% a cancellation fee. 24 hours is required for personal training sessions, nutrition counseling sessions, and workshops. Teacher trainings require 7 days cancellation notice. Group Cancellations need to be made at least 72 hr. in advance

Cellular phones
Please help preserve the peace and be sure to turn off your cellular phones when entering Spa Om Magie.

Changing areas
Spa Om Magie offers fully-appointed changing rooms for your convenience. As we cannot be responsible for lost or stolen items, please avoid bringing valuables with you. Private rental lockers are available for your convenience.

Gift Certificates
Gift certificates are available for all services and are available in $5.00 increments both online or at our location. Please inquire at the front desk, and we will be happy to guide you in selecting the ideal gift. Specialized Bridal Packages are available. Please call to set up a consultation with our Spa coordinator.

Gratuities
Tipping is left to the discretion of our guests. For your convenience, envelopes are provided at the front desk.

Payment
Spa Om Magie accepts cash, visa, mastercard and american express. State sales tax will be charged where applicable.

Refunds + Returns
Unfortunately and without exception, we cannot accept any returns on apparel that has been worn, gift tables that have been used, or any skincare products unless they are damaged. Should you need to return a purchase, you must do so within 7 days and then you will receive an in store credit towards your next purchase. Class series purchases are non-refundable and expire 6 months from the date of purchase.

Service Age Requirements
The minimum age for Spa Om Magie service offerings are:  13 years old for classes; 16 years old for facials, waxing + nail services; 18 years old for massage, acupuncture and healing modalities. Any child who is under the minimum age requirement can experience Spa Om Magie with the discretion of the Spa Director if their parent or guardian are present in the room.